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Lost or Stolen Debit Cards

Contact numbers for Lost or Stolen Debit Cards during closed hours

Report a lost or stolen card is simple. Wherever you are, operators are standing by.

  • Cardholders in the U.S and Canada can call Visa Global Customer Care Services at 1-800-847-2911.
  • Outside US and Canada, cardholders can call collect using local operator 1-303-967-1096, or alternatively call your local toll-free number.
  • For the hearing impaired, please call 1-800-TDD-1213 in the US or Canada or 1-305-278-4285 or 1-512-865-2002 in all other countries.

Block your card
A Visa representative will block your card (if the card number is available) and notify your bank immediately.

Get a new card
Visa can work with your Bank to expedite the replacement of your card and ship it globally within 24 to 72 hours.

Call at any time
Toll-free numbers are supported 24 hours a day, seven days a week. Language support is available in a multitude of languages.